HOME   |   ABOUT US   |   PRIVACY POLICY   |   CONTACT US    
 
 
 
 
 
 

Best Practices

 

FAQs

 

Customer Service

 
Support
     

Downloads

 

Tech Support

Videos

 

U.S. DELIVERY AND HANDLING INFORMATION

 

For most items, we offer four options for delivery:

  1. FedEx Priority Overnight®:  Next business day delivery by 10:30am

  2. FedEx 2Day®: Two business days

  3. FedEx Express Saver®: Three business days

  4. FedEx Ground® and FedEx Home Delivery®:  (typically 1 to 5 business days in the contiguous US, to residences, depending on distance to destination from Foxboro, MA

Note:  If product is in stock and the order is received before 12pm (noon) Eastern time on a business day, orders will ship that same day (FedEx Ground and FedEx Home Delivery ship next business day).  Please allow one additional business day for in-stock orders received after 12 pm (noon) Eastern time or over the weekend.  If product is on backorder, product will be shipped when available.

 

 

INTERNATIONAL DELIVERY AND HANDLING INFORMATION

 

Shipping outside of the United States?  Read below to learn about our international shipping policy.

 

Where can I send it?

  • SOLIDFX ships to almost every country in the world!

  • If your country does not appear in our shopping cart's checkout list, please contact us at sales@solidfx.com to inquire about shipping to your location.

How will it ship?

 

For most items and international destinations, we offer two options for delivery:

  • FedEx International Priority®:  Arrive throughout the world typically in 1, 2, or 3 business days depending on destination.

  • FedEx International Economy®:  Cost-effective delivery arrives typically in 2 to 5 business days depending on destination.

 

How much will it cost?

Prices quoted in U.S. dollars and must be prepaid in U.S. funds.  A 2% handling fee will be added to all international orders at checkout.

 

Duty Charges:  Your order may be subject to additional import duties and taxes. 

  • FedEx will charge the package recipient all applicable duty, taxes, and/or brokerage fees at time of delivery.

  • Please contact your local customs office for more information regarding these charges.

 

Other ordering options:

 

By phone:      +1 508-316-8078 extension 1 (M-F, 9am-5pm Eastern time)

 

By fax:          +1 508-543-7979

 

By mail:        SOLIDFX Sales

                    100 Foxboro Boulevard, Suite 220

                    Foxboro, MA  02035

 

 

 

    Copyright © 2009-11 SOLIDFX, LLC. All rights reserved.